Monday, October 26, 2009

Effort or Results?

Leadership certainly has its challenges. How we lead and perhaps more importantly how we measure results is critically important to organizations that wish to stay competitive and be successful.

Often managers discuss with me the effort that they or their employee teams put in on a daily, weekly, or monthly basis. I listen with empathy as employees discuss long hours, missed family, and lack of work/life balance. While many of these stories are strikingly real, like any good story some begin to shift from fact to fantasy. Effort is very important but strong leaders should avoid comparing effort with results. Working long hours doesn’t necessarily indicate that you are getting the best results, and getting results doesn’t guarantee you have given your best effort.

Leadership Action: Create a culture that is stimulated by results, measuring effort alone will not necessarily generate success.

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